Support

Settings › About › Contact support opens an email with the same address.

Settings › Account › “Export my data” gives you a copy of your workspace: events, sessions, guests and links to your files.

Booth mode and the layout editor need a tablet. On a phone they are shown but cannot be opened.

The app asks for a staff PIN when it opens and to leave booth mode. It keeps guests out of your events and settings. Forgotten it? Sign out on the lock screen, sign back in, and set a new one in Settings › Booth.

On the Free plan photos stay on the booth tablet and are never uploaded, so they cannot be recovered if the tablet is lost or reset. Creator keeps uploaded photos for 30 days and Pro for 90 days.

Subscriptions are billed by the App Store or Google Play. Change or cancel them in your store account settings; Settings › Plan & billing links there.

To delete your account, see /delete-account. To ask about the data we hold, or to have guest photos or a guest email removed, email us from the address on the account.